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actompki

Did Discount Tire damage my car when lifting it?

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Hi all,

I have a 2007 Toyota Rav4 which I recently took to Discount Tire to have new tires put on. I decided to replace all 4 tires after I got a flat tire (rear right). I used the car jack that came with the car to lift it and put on the spare tire, then had the new tires put on a week later at the Discount Tire store. I made the mistake of not inspecting everything after I left the shop, but now a week or so later, I noticed the metal runner on the frame (not sure what this is called), is severely bent outwards (see pic...that piece is supposed to be vertical and is now bent out completely horizontal). This is the same area where I used my car jack to put on my spare tire, however I used the pinch welds, which you can see on the far right of the picture. The pinch welds are not where the damage was done (that part is still vertical), which leads me to believe that it couldn't have been me that caused the damage when I lifted it to put on the spare. That, plus it seems hard to believe I wouldn't have noticed this damage happen in real time when I put on the spare. I'm not sure exactly what they used to lift the car at the stop either. Who's to blame here?

IMG_1364.JPG

Edited by actompki

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