32 replies to this topic

[chevyguy1958]

Do not buy from this company! I ordered a set of wheels for my wife`s Audi from this company and they assured me not once but on two different occasions they would fit and if for some reason they didn`t I could return them without any restocking, shipping charges etc. Needless to say they didn`t fit and now Kasa Auto Parts is refusing to give us a full refund!!! In fact they wouldn`t even contact us to resolve this matter until we finally had the credit card charges reversed!

BBB Rating for KASA Auto Parts, LLC

Based on BBB files, KASA Auto Parts, LLC has a BBB Rating of F on a scale from A+ to F.

Reasons for this rating include:
Failure to honor commitment to arbitrate or mediate disputes.
34 complaints filed against business
BBB does not have sufficient information to determine how long this business has been operating.
BBB does not have sufficient background information on this business.
One complaint filed against business that was not resolved.
Click here for an explanation of BBB Ratings

Customers have alleged the company shipped them incorrect or defective parts. Some of these customers have reported problems receiving refunds. In some cases, customers have stated they were informed a 25% restocking fee would still apply.

The company has responded to complaints presented by the Better Business Bureau. In some instances they have stated they shipped the correct item and the customer was only due a refund less the 25% restocking fee.


Business Contact and Profile for KASA Auto Parts, LLC

Name: KASA Auto Parts, LLC
Phone: (612) 524-5435
Fax: (612) 524-5402
Address: 800 Nicollet Mall
Suite #1180
Minneapolis, MN 55402-7030
Website: www.performancechipsdirect.com
www.myhotranger.com
www.streetbeatcustoms.com
www.myhotmustang.com
www.autodirectsave.com
www.yourhotcar.com
www.myhotram.com

Principal: Mr. Scott Bostrom, Controller
Customer Contact: Mr. Scott Bostrom, Controller - (612) 524-5435
Entity: Limited Liability Company
File Open Date: December 2008
Type of Business: Auto Perform, Race & Sport Equipment, Auto Parts & Supplies-New

BBB Accreditation: KASA Auto Parts, LLC is not a BBB Accredited business.
Additional DBA Names:
Street Beat Customs
Performance Chips Direct
MyHotRam
MyHotRanger
MyHotMustang
YourHotCar
MyHotAudi
MyHotMercedes
MyHotBMW

Products and Services of KASA Auto Parts, LLC

According to information supplied by the company, KASA Auto Parts offers internet retail of automobile parts and accessories.



Additional Locations and Phone Numbers

Additional Addresses
3223 Fairchild Ave.
Wayzata, MN 55391
Tel: (612) 524-5411

500 East Grant St. #704
Minneapolis, MN 55404

1920 S. 1st St.
Suite #802
Minneapolis, MN 55454
Tel: (866) 760-0564

Additional Phone Numbers
+ 612 (9)
+ 866 (4)


Customer Complaint History for KASA Auto Parts, LLC

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 48 complaints about KASA Auto Parts, LLC in the last 36 months, our standard reporting period. Of the total of 34 complaints closed in 36 months, 32 were closed in the last year.

These complaints concerned :
2 regarding Billing or Collection Issues
7 regarding Delivery Issues
1 regarding Guarantee or Warranty Issues
7 regarding Product Issues
15 regarding Refund or Exchange Issues
2 regarding Sales Practice Issues

These complaints were closed as:
14 Resolved
19 Administratively Closed
1 Unresolved

[Jammo]

Im not too sure wether this is advertising or not?
But one thing I do know is that you should've done your research then! I did when I bought alloys for my dads car (as a birthday prezzie), and because of that research, I got a bargain at Motorworld (A UK chain similar to Halfords, just not as good), (ive borrowed a laptop so ive lost the pound sign-its not a uk laptop) 300pounds for a set of four (plus tyres) 15inch Team Dynamics wheels for his VW Golf GTi MK1


He liked them when he wanted them but he's bored of them (he prefers the 17inch OZ multispoke that he had before)
Hes a man going through his mid life crisis!

[dr. joint]

Jammo, on Mar 13 2010, 04:34 PM, said:

Im not too sure wether this is advertising or not?
But one thing I do know is that you should've done your research then! I did when I bought alloys for my dads car (as a birthday prezzie), and because of that research, I got a bargain at Motorworld (A UK chain similar to Halfords, just not as good), (ive borrowed a laptop so ive lost the pound sign-its not a uk laptop) 300pounds for a set of four (plus tyres) 15inch Team Dynamics wheels for his VW Golf GTi MK1


He liked them when he wanted them but he's bored of them (he prefers the 17inch OZ multispoke that he had before)
Hes a man going through his mid life crisis!

LOL

I guess your dad is bored with the driving feel the 15inchers bring!

17inchers do give you more road feel (at the expense of a stiff ride!)

I like your dad's style, man. He reminds me of my dad as well.

[Elite_Deforce]

16s ftw.

Actually it always depends on the car, lol.

[Jammo]

Elite_Deforce, on Mar 14 2010, 07:27 PM, said:

.....Actually it always depends on the car, lol.

Hence why the Golf has 15s, its 1 size up from standard, and the ride is comfortable enough! (the 17s made it so harsh, going over drain covers were like speedhumps!)

And thank you dr. joint

[Elite_Deforce]

Jammo, on Mar 14 2010, 02:51 PM, said:

Hence why the Golf has 15s, its 1 size up from standard, and the ride is comfortable enough! (the 17s made it so harsh, going over drain covers were like speedhumps!)

And thank you dr. joint

Rule of thumb when putting wheels: Never go over 2-3 inches more.

[dr. joint]

I guess 16's are good as well, only problem is tire availability. It's kinda hard to look for 16inch tires here (coz 15's and 17's are the norm.) I dont know whats up with the tire suppliers here.

+1 on draincovers feeling like speedbumps lol I feel that everyday, too!

[Jammo]

dr. joint, on Mar 15 2010, 09:29 AM, said:

.......+1 on draincovers feeling like speedbumps lol I feel that everyday, too!

We got the Golf with the 17s on it, the problem with all the speedhumps in this town is that theres a reason theyre called humps (they dont go all the way across the road, they go in between where you would drive a car so if you have a lowered car or a performance car (or something with 17s) you have to take so much care

(I once saw someone with a Rover lowered and bodykits etc hammer it down a road forgetting about the bump, what a noise when he suddenly saw them )

[Elite_Deforce]

dr. joint, on Mar 15 2010, 04:29 AM, said:

I guess 16's are good as well, only problem is tire availability. It's kinda hard to look for 16inch tires here (coz 15's and 17's are the norm.) I dont know whats up with the tire suppliers here.

+1 on draincovers feeling like speedbumps lol I feel that everyday, too!

I think us and the States get the biggest selection, obviously.

[dr. joint]

But damn the really good tires are soooo damn expensive. Im thinking of buying stock rims for my Mirage (15inchers) if im lucky to find a good 2nd hand set (nearly impossible.) Makes me regret the decision of selling my stock rims and buying 17's.

[Elite_Deforce]

dr. joint, on Mar 16 2010, 10:56 AM, said:

But damn the really good tires are soooo damn expensive. Im thinking of buying stock rims for my Mirage (15inchers) if im lucky to find a good 2nd hand set (nearly impossible.) Makes me regret the decision of selling my stock rims and buying 17's.

Dunlop (tongue out)

[dr. joint]

Elite_Deforce, on Mar 16 2010, 11:40 PM, said:

Dunlop (tongue out)

Umm..Bridgestone.



Btw do any of you guys get Federal tires?

[Elite_Deforce]

dr. joint, on Mar 17 2010, 01:10 AM, said:

Umm..Bridgestone.



Btw do any of you guys get Federal tires?

Not that i know of.

[dr. joint]

Elite_Deforce, on Mar 17 2010, 10:44 AM, said:

Not that i know of.

Is drifting big in Canada E_D?

[Elite_Deforce]

dr. joint, on Mar 17 2010, 01:46 PM, said:

Is drifting big in Canada E_D?

If it was, it would be big here in Quebec, but no.